Communication preferences

Shipping & Delivery

Free Shipping on orders more than AU$150 for Retail Packaging

*Retail Packaging = Packaging < 5kg

*Bulk Packaging = Packaging >= 5kg

Free shipping is valid on orders over AU$150 for retail packagings, after all discounts and promotions are applied and before applicable taxes.

Shipping Information

Delivery Time

From Monday to Friday, your orders registered before 5:00 pm EST are estimated to ship the next business day. If your order is placed after 5:00 pm EST on Friday, weekends or holidays, we will ship it the following business day.

New Zealand and Australia wide shipping except Melbourne:

• Delivery time (including processing time): 5-7 days
• Shipping Method: Parcel Post through Standards Australia Post

Melbourne shipping:

• Delivery time (including processing time): 1-2 days
• Shipping Methods:
  1. Parcel Post through Natural Moreish delivery team
  2. Click and Collect (Pick up address: 2/2 John Street, Dandenong VIC 3175)

Express Shipping Service: It is not the default on our website, however, you can call our support number at 03 8577 8111 for express shipping.

When your order is fulfilled and shipped, you will receive a notification email with a tracking number that will allow you to follow your package in actual time.

Delivery Information

Please let us know if you have any additional delivery instructions. You can contact us by email at [email protected] or call us at 03 8577 8111.