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When Spending Over AU$150
Shipping & Delivery
*Retail Packaging includes packages weighing less than 5kg.
*Bulk Packaging (packages weighing 5kg or more) does not qualify for free shipping.
Free shipping is valid on orders over AU$150 for retail packagings, after all discounts and promotions are applied and before applicable taxes.
Delivery Time
From Monday to Friday, your orders registered before 5:00 pm EST are estimated to ship the next business day. If your order is placed after 5:00 pm EST on Friday, weekends or holidays, we will ship it the following business day.
New Zealand and Australia wide shipping except Melbourne:
Melbourne shipping:
Express Shipping Service: It is not the default on our website, however, you can call our support number at 03 8577 8111 for express shipping.
When your order is fulfilled and shipped, you will receive a notification email with a tracking number that will allow you to follow your package in actual time.
Please let us know if you have any additional delivery instructions. You can contact us by email at [email protected] or call us at 03 8577 8111.